Use CasesPricingDocs
© 2024 LiveQ. All rights reserved.

Welcome to LiveQ Documentation

LiveQ is an AI invisible assistant designed to help you manage meetings and tasks through voice-driven interaction. This documentation will guide you through every aspect of the platform, from installation to advanced agent configuration.

Desktop Agent

Your companion app for screen recording, audio capture, and real-time AI assistance during sessions.

Web Dashboard

The command center for managing agents, reviewing session analytics, and configuring your workspace.

Getting Started

Follow these steps to set up your LiveQ environment and start your first AI-assisted session.

1. Create an Account

Sign up on the web platform. You'll start with a free tier that includes 10 credits to explore the capabilities of our AI agents.

2. Download the Desktop App

The desktop application is required to capture audio and screen context for the AI.

3. Install & Permissions

After installation, launch the app. You will need to grant permissions for:

  • Screen Recording: To see what you see.
  • Microphone: To hear the conversation.
  • Accessibility: For global hotkeys.

Desktop Application

The LiveQ Desktop App sits quietly in your background, ready to assist you whenever you need it.

Core Features

Global Shortcuts

  • Hide/Show WindowCmd + H
  • Toggle ThemeCmd + T
  • Move WindowCmd + Arrows
  • Adjust OpacityCmd + [ / ]
  • Switch MonitorCmd + Shift + M

Smart Context

The app intelligently captures screen content and audio to provide context-aware suggestions without you having to type a prompt.

Session Management

When you start a session, the desktop app streams encrypted audio and visual data to our secure processing engine. You can pause or stop the session at any time from the floating control bar.

Note: All data is encrypted in transit and at rest. We prioritize client confidentiality above all else.

Zoom Settings

Zoom needs one extra setting before LiveQ is fully hidden from your screen share. It takes about 30 seconds and only has to be done once.

Why this is needed: Zoom's default screen capture mode ignores window filtering, so excluded windows can still appear in the shared picture. Switching to advanced capture makes Zoom respect the filter and keeps the LiveQ window out of the share.

1Open your Zoom profile menu

In the Zoom desktop app, click your profile picture in the top-right corner.

Zoom Workplace window with the profile avatar in the top-right corner highlighted

2Open Settings

Choose Settings from the dropdown menu.

Zoom profile dropdown menu with the Settings item highlighted

3Go to Share Screen, then Advanced

Select Share Screen in the left sidebar, then click the Advanced button at the bottom of the panel.

Zoom Share Screen settings panel with the Advanced button at the bottom highlighted

4Choose the right capture mode

Under Screen capture mode, select "Advanced capture with window filtering". Restart Zoom if the change does not take effect right away.

Zoom advanced share screen settings with "Advanced capture with window filtering" selected in the Screen capture mode dropdown

Web Dashboard

Your central hub for analytics, agent configuration, and session review.

Agents

Create custom AI agents tailored to specific interview types, meetings, or conversation scenarios.

  • System Prompts: Define the personality and expertise of your agent.
  • Knowledge Base: Upload documents or guidelines for the agent to reference.

Sessions & Analytics

Review past sessions with detailed transcripts, sentiment analysis, and AI-generated insights.

Key Metrics

User
Sentiment
95%
Engagement
12
Insights
45m
Duration

Creating & Using Agents

Unlock the full potential of LiveQ by creating custom agents tailored to your specific workflow, and seamlessly accessing them in the desktop application.

1. Create Agent in Web Dashboard

Navigate to the Agents section in the web dashboard and click "Create Agent".

Configuration

  • Name: Give your agent a recognizable name (e.g., "Coding Interview Coach").
  • Description: A brief summary of its purpose.
  • Language: Select the primary language for interaction.

System Prompt

This is the "brain" of your agent. Define its persona, expertise, and constraints.

"You are an expert technical interviewer specializing in software engineering interviews. Focus on data structures, algorithms, and system design..."

2. Use Agent in Desktop App

Once created, your agent is instantly available in the desktop application.

1

Launch & Login

Open the LiveQ Desktop App and ensure you are logged in.

2

Select Agent

In the dashboard view, locate the "AI Behavior" dropdown. Your new agent will appear in this list.

3

Start Session

Click "Start New Conversation". The AI will now use your custom prompt to guide its analysis and suggestions during the session.

Troubleshooting

Common solutions to technical issues you might encounter.

Permission Denied Errors

If the app cannot record screen or audio, macOS permissions might be reset.

  1. Open System Settings.
  2. Go to Privacy & Security.
  3. Check Screen Recording and Microphone.
  4. If LiveQ is checked, uncheck and re-check it, then restart the app.

Audio Not Capturing

Ensure the correct input device is selected in the Desktop App settings. Try toggling the mute button on the floating control bar.

Screen Share Black Screen

This usually happens if "Screen Recording" permission was denied. Follow the steps in "Permission Denied Errors" above.